The amount of money households owe to their energy suppliers has doubled in a year to reach £1 billion — with a quarter (23%) of consumers now in energy debt[1]
Six million households owe £188 to their energy providers on average — leaving them without a war chest to battle rising bills [1]
Almost 11 million households have £1.4 billion in credit balances, with
ONE IN FOUR CUSTOMERS ON STANDARD VARIABLE TARIFFS FEEL IN THE DARK ABOUT ENERGY BILL RISES
Days before the energy price hike, a quarter of consumers (27%) on Standard Variable Tariffs say they haven’t seen any communication from their supplier about their price rise [1]
Almost half of bill-payers surveyed (47%) mistakenly believe the new £1,971 price cap is the maximum
