Energy debt is at an all-time high with £1.3 billion owed to providers[1] – more than 250% higher than it was in September last year [2]
Six million households owe an average £206 to providers [1] , 10% more than they owed in April and at a time of year when they should usually have built up credit to cope with winter bills
ONE IN FOUR CUSTOMERS ON STANDARD VARIABLE TARIFFS FEEL IN THE DARK ABOUT ENERGY BILL RISES
Days before the energy price hike, a quarter of consumers (27%) on Standard Variable Tariffs say they haven’t seen any communication from their supplier about their price rise [1]
Almost half of bill-payers surveyed (47%) mistakenly believe the new £1,971 price cap is the maximum